Frequently Asked Questions

Orders & Delivery

How long does UK delivery take?

Orders are usually processed within 1–3 business days. UK delivery usually takes 5–10 business days after processing. Tracking details will be emailed once the order is dispatched, where available.

Do you offer free delivery?

We offer free UK delivery on orders over £30. We also run promotions such as Buy 2, Get 15% Off — check the announcement bar for the latest offer.

Do you ship internationally?

We currently focus on UK delivery. Please contact us at elyno.uk@gmail.com for international enquiries.

Products & Materials

What materials are Elyno products made from?

Most Elyno pieces are made from stainless steel. Some products may include different finishes or materials depending on the design. Please check each product page for exact material details before ordering.

Will the jewellery tarnish or rust?

Stainless steel is highly resistant to tarnishing, rust, and everyday wear. It is a durable material suited to daily use.

How do I care for my jewellery?

Wipe with a soft, dry cloth after wear. Avoid prolonged exposure to harsh chemicals, perfumes, or saltwater to keep your pieces looking their best.

Ring Sizing

How do I find my ring size?

We recommend checking our ring size guide before placing your order. You can measure your finger at home using a strip of paper or an existing ring. If you are between sizes, we recommend sizing up for comfort. Fingers can also change size slightly throughout the day.